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Here
are Answers to some Frequently Asked Questions...
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- What
operating system is on my computer? --
Sometimes you might need to know what operating system your
computer is running. Yes, you might know that it's Windows,
but which one? Here's an easy way to find out. Right click on
My Computer and select Properties,
click the General tab and then under System
it should tell you the operating system. This can help technical
support to know how to install or fix problems easily.
- Is
there anything I can do before calling Technical Support? --
Of course there is, save all your work in it's current state
and restart the computer. Rebooting the machine may solve the
problem. If it doesn't, then it's time to call us.
- How
do I protect my computer from viruses? -- The
best way to protect your computer is to install anti-virus software
and keep it up to date. AVG
Anti-virus offers a free anti-virus program, AVG 6.0, but
lately started to charge for it's programs. I use and recommend
Norton Anti-virus
and Norton Internet Security if you want a paid program.
The only thing users forget about is to UPDATE THEIR
ANTI-VIRUS PROGRAM!!! If you forget to do this, the
program won't do any good. So keep it up to date!
- Can
I find out what is wrong with my computer? -- Yes,
but you might not know how to fix the problem. Check out PC
Pit Stop. It has several free utilities to help diagnose
what is wrong with your system.
- What
is the cheapest way to get my computer to speed up? --
While there is no way to "speed up" your computer
without the chance of causing harm to the system, you can add
more memory to the computer. The addition of Random Access Memory,
RAM, can help speed up your computer. Think of adding more RAM
is similar to adding a new room to your house. With the addition,
you can store more stuff and have more items in the house. RAM
adds more space that the programs can operate in. If your interested
in purchasing more RAM you can look at Crucial.com
or ask us about purchasing you more RAM.
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